You can cancel your test within 30 days of placing the order and receive a full refund. Currently, we are not asking you to return kits to us for a refund. You should remove any of your personal details from the kit, and then dispose of this.
Please contact our Customer Care Team who will arrange for your test to be cancelled and a refund to be processed for you.
You can call us on 03450 600 600 between 10am-4pm Monday to Friday.
Or, email us at firstname.lastname@example.org