We are constant;y reviewing our service to make sure that what we offer to you at this time is safe for you, our colleagues, and our partners.
Updates to our service:
- We are now offering more of our tests as finger-prick tests, to support you being able to do this safely at home.
- We are currently not offering clinic visits or nurse home visits, in accordance with the Government directive for us all to stay at home. Most of our blood tests can be done at home though, using a finger prick kit, which can then be popped in the postbox and returned to the lab.
- We are no longer offering guaranteed next day delivery as a postage option for your kit. This is because the Royal Mail can currently not guarantee that they can deliver within this timeframe. We will continue to post out kits with first-class postage, and you can expect to receive your kit within 2-5 days of placing your order.
We may see further impacts on service as time goes on, and we will endeavour to keep you updated on any changes.
If you have any questions please contact our Customer Care Team.