You can post your sample back to us at a Postbox, and you do not need to go to a Post Office. We recommend trying to use one of the priority Postboxes, to ensure that it is collected as soon as possible.
You can find your nearest Priority Postbox here.
We are now including a tracked postage service in each kit for you to use when returning your sample to the lab. This will ensure that, even in the current environment, samples get to the lab in good time and do not spoil due to delays in transit. The Royal Mail Tracked delivery service is prioritised over first-class mail however, due to significantly higher volumes and a reduced Royal Mail workforce, it is not guaranteed. Service levels may vary across the country.
Please make a note of your unique tracked postage number so that you can track your sample. You can find this number under the barcode on the postage sticker on your sample return envelope inside your kit. Click here to track your item on the Royal Mail website.
If you purchased your kit before we started including this service please get in touch so that we can arrange a tracked postage return envelope for you.
***If you are returning a Coronavirus Antibody Blood Test sample, you must use a priority post box to return this***