When your sample arrives at the laboratory we will send you an email notification to let you know.
When you return your sample in the prepaid tracked postage returns envelope, please make a note of the tracking number. You can then check the progress of your posted sample here. Using a priority postbox also helps to ensure that your sample reaches the lab quickly.
Blood is stable for around up to 7 days and the first thing the lab will do when your sample arrives is to check the age and quality of the sample. If we have not notified you that your sample has arrived after 7 days, please get in touch as we may need to send you a new kit out to collect a new sample.