From the 24th of May 2022, we will be temporarily removing or updating collection methods for our non-blood tests. This is due to updates required to these sample collection kits.
Urine tests, including our 6-in-1 STI blood and urine test, are now only available if visiting our London laboratory directly. Please purchase as normal via the website and we will provide you with your order reference and opening times.
Stool and Saliva Tests
Stool and saliva tests won't be available to purchase for the time being. Please be assured we are working in the background to resume offering these products as soon as we can.
My kit hasn't arrived can I get a replacement?
We won't be able to provide you with a replacement kit. If you have ordered one and it hasn't arrived please get in touch here and we will provide you with a full refund.
I have a failed sample, can I have a retest?
Unfortunately, we cannot provide a replacement kit. Please get in touch here and we will advise you of your options.