Orders - general information
- Can I purchase a test from Northern Ireland
- Can I upgrade to a clinic or nurse visit?
- Why do I need to provide information about my periods?
- How can I contact Customer Care?
- Where is my kit?
- How can I change my email address?
- Do you have any discount codes available?
- Can I get an receipt for my test purchase?
- I can't get through to anyone on Chat
- I am returning my test that was paid for with a gift card. How will I be refunded?
- Can I use my gift card and another payment method?
- Do you offer gift cards?
- I have more than one gift card, can I use more than one on the same order?
- Do I need to spend the entire gift card amount at once?
- How long do I have to use my gift card?
- My discount code is not working.
- Coronavirus Antibody testing - FAQ's
- What are your Terms and Conditions?
- Comments, compliments and complaints policy
- Why have your prices changed?