How do I rearrange my nurse home visit?

We understand that sometimes you may need to change your appointment for your nurse home visit.

If your visit is being provided by Inuvi, you can reach out directly to the health practitioner that booked your original appointment. They will be able to find you a new appointment with themselves, or refer you back to other practitioners in your area.

The Medichecks Customer Care team are unable to rearrange or book appointments for you on your behalf. However, we are able to chase up contact if you are struggling to reach your assigned practitioner.

If your visit is being provided by Heim, you will be able to rearrange this independently on your portal using the link sent to you at the time of purchasing your test. This will have been via text message.

Please note that some providers may charge a late cancellation or late rearrangement fee.