- Choosing your test and placing an order All you need to know before ordering a test
- Collecting and sending your sample All you need to know about providing a sample
- Getting your results All you need to know about receiving and understanding your results
- After placing an order All you need to know after you have placed your order and validity period
- Medichecks for Business Help for our Practitioners, Specialists, Affiliates and Corporate Clients
- Can I buy a test for someone else?
- Where is my kit?
- How does the service work?
- I need help choosing a test
- I don’t live in the UK. Can I take a Medichecks test?
- How do I activate my kit?
- What is the best time of day to collect my sample?
- Have you received my sample?
- Should I take my test over a bank holiday weekend?
- Why can't I add any supporting information?
- Which laboratory will test my sample?
- I've forgotten my password
- I'm transgender and want my results interpreted against the right reference ranges for me
- Kit Cancellation Information