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  2. Choosing your test and placing an order

Choosing your test and placing an order

All you need to know before ordering a test

Placing my order - how does it work?

  • How does the service work?
  • How does your clinic service work?
  • Why have I not been offered a retest for folate after my sample failed?
  • How does your nurse home visit service work?
  • Can I order a test for someone else?
  • Why can't I see my order in my account?
See all 10 articles

Which test is right for me?

  • I need help choosing a test
  • I am a vegan - what is the best test for me?
  • I want to check my thyroid - what's the best test for me?
  • I take IPED's - what's the best test for me?
  • Do you offer a CHIP progress monitoring check?
  • Why don't you offer any thyroid tests with reverse t3?

Orders - general information

  • Will the Royal Mail strikes delay my order?
  • Where is my kit?
  • Phlebotomy price increases
  • Can I upgrade to a clinic or nurse visit?
  • Why do I need to provide information about my periods?
  • How can I contact Customer Care?
See all 18 articles
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