Placing my order - how does it work?
- How does the service work?
- Can I buy a test for someone else?
- Why is my test only available at the Inuvi Clinic in London?
- How can I take more than one test at the same time, at the same clinic?
- The price on the website is different from the price in my basket.
- I placed an order and I have been charged, but I have not received an order confirmation.
Which test is right for me?
- I need help choosing a test
- Is the Vitamin B1 (Thiamine) Blood test a whole blood or a serum sample?
- Does the Hepatitis B Immunity Test provide a quantitative result?
- Do you offer custom blood test packages?
- How are hormones and other biomarkers measured at the laboratory?
- Are blood results valid for NHS use?
Sample collection methods
Gift cards
Discount codes
After I've placed my order
- Can I unsubscribe from marketing emails?
- I ordered more than one blood test but only received one sample kit.
- What do I do if my sample collection kit has not arrived?
- Where is my kit?
- I’ve ordered more than one test, and I’m not sure which sample kit is which.
- Can I update my name on my Medichecks account?