Getting your results
- Can I download a PDF copy of my results?
- I’m having trouble resetting my password.
- I am currently outside of the UK and I cannot access my results.
- I am struggling to access my account.
- I ordered via a practitioner, where are my results?
- My test status is, ‘testing in progress’, what does this mean?
Questions about your results
- I have questions about my results?
- Will you share my results with Public Health England (PHE)?
- The reference ranges for PEth have changed - why is this?
- The reference range for thyroid peroxidase antibodies (TPO) has changed since my previous test. Why is this?
- I have a missed call from one of your doctors, what do I need to do?
- Why do I have two CRP results?