You can post your sample back to us in a Postbox, and you do not need to go to a Post Office.
We include a tracked postage service in each kit for you to use when returning your sample to the lab. This will ensure that, even in the current environment, samples get to the lab in good time and do not spoil due to delays in transit. The Royal Mail Tracked delivery service is prioritised over first-class mail however, due to significantly higher volumes and a reduced Royal Mail workforce, it is not guaranteed. Service levels may vary across the country.
Please make a note of your unique tracked postage number so that you can track your sample. You can find this number under the barcode on the postage sticker on your sample return envelope inside your kit. Click here to track your item on the Royal Mail website.